Shipping Policy

Welcome to Crafted Poise! We’re delighted to have you as a customer. This Shipping Policy provides essential information regarding the shipping of products purchased on our website, https://craftedpoise.com/. Please take a moment to review these terms carefully.

Shipping Times

We understand that receiving your order in a timely manner is important. Orders are typically processed within [X] business days from the date of purchase. Shipping times may vary depending on your location and the shipping method chosen during checkout. Please note that the estimated delivery timeframes provided during checkout are approximate and not guaranteed.

Shipping Methods

We offer a variety of shipping options to cater to your needs. Available shipping methods include:

1. Standard Shipping: Estimated delivery within 2-5 business days.
2. Outsourced Shipping: Estimated delivery within 5-10 business days.
3. International Shipping: We offer international shipping to select countries. Please refer to our shipping restrictions policy for more details.

Shipping Costs

Shipping costs are calculated based on various factors, including the shipping method selected, the weight and dimensions of the items, and your shipping destination. You can view the shipping costs associated with your order during the checkout process before making payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that it may take up to 48 hours for tracking information to become available.

Shipping Restrictions

We are currently shipping to:

• Customers within the United States and U.S. territories
• Including P.O. Boxes. 
• All US Military bases, APO/FPO
• Puerto Rico, Guam, and U.S. Virgin Islands.

We strive to provide shipping services to as many locations as possible. However, there may be certain restrictions and limitations on shipping to specific regions or countries. If you encounter any issues or have questions regarding shipping to your location, please contact our customer support team for assistance.

Lost or Damaged Shipments

While we take great care in packaging and delivering your orders, unforeseen circumstances may lead to lost or damaged shipments. If you receive a damaged item or believe your package is lost, please contact us immediately. We will work diligently to resolve the issue and ensure you receive a satisfactory resolution.

Returns and Refunds

We do not accept exchanges of any kind. Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

Contact Information

If you have any questions, concerns, or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team. You can reach us via email at info@craftedpoise.com or through our Contact Us page.

Changes to This Policy

We reserve the right to update and revise our shipping policy at any time. Any changes made will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.

Thank you for choosing Crafted Poise. We appreciate your business and are committed to providing you with a smooth and enjoyable shopping experience.